Refund & Cancellation Policy

Subscription Fees

• Subscription fees are billed according to the selected plan.
• Fees paid are generally non-refundable unless otherwise specified.

Cancellation

• Schools may cancel their subscription at any time.
• Cancellation requests must be submitted through the official support channels.

Refund Eligibility

Refunds may be considered under the following circumstances:

• Duplicate payments.
• Technical issues preventing service delivery.
• Billing errors verified by our support team.

Processing Time

Approved refunds will be processed within 7-14 business days to the original payment method.